Using System Restore to bring your laptop back to life.
JH writes:
Has your laptop screen gone blank …
perhaps with a flashing white cursor at the top left corner of the screen?
This happens to my laptop about once a month. I've had a corrupt registry
ever since I made a bodged job of trying to remove Norton anti-virus
software (just after buying my laptop), and trying to download several
free anti-virus programs one after another with no success. I found out
later from Gary Bentley of GB Micros, that I should have used Symantec's
free Norton Removal tool, which he used to eradicate all traces of it.
I suspect that successive Windows updates from Microsoft to my Windows
Vista laptop haven't embedded properly into the registry, resulting in
occasional crashes of Windows … multiple pile-ups.
When this first happened, I took my laptop back to John Lewis where I'd
bought it, as I thought it was completely dead, and one very helpful
member of staff gave it the “kiss of life”.
He advised me to remove the power cable everytime, first of all, and
then to remove the laptop's battery almost completely, and then to
slide it back in again. He did all this & then started the laptop up.
It sprang back to life in a few minutes. Absolutely wonderful!
From time to time, Windows automatically sets up System Restore points
on your computer. When you remove the battery and then put it back in
again, Windows will restart itself from the very last Restore point.
During this starting-up process you will see a lot of white writing
appear on your screen. Just press the “Enter” key, to allow the
restoration process to continue.
In due course, I will have to put a brand new copy of Windows Vista
onto my laptop, (after backing everything up on the laptop first),
as it is now crashing more frequently.